Shutter fitting is one of those seemingly easy tasks which can be more complicated than it looks , mainly because we supply goods that are manufactured to a very high specification and are perfectly square , and they are required to fit in to windows, which are not necessarily square and even.
The word fitting is the all important phrase here, don’t think for a second that you just are putting the shutters up , no matter how good you are at measuring , you will often need to scribe / plain , build out or pack frames in to place as well as perfectly line up the shutters for them to effectively work, as intended.
It would be impossible to provide full details .
When receiving a product please, bare in mind that all our products are assembled pre-packing and the manufacturer uses state of the art video methods when packing to avoid claims of shutters being faulty / marked pre-packing.
DELIVERY / PACKING
Check the boxes for any damage. But you will see when you open the boxes that the effectiveness and quality of the packing to avoid damage is quite incredible (please report and show photo of any defective packing immediately as we cannot be held responsible for package damage once on a given site / location).
Boxes should be labled with the rooms you put on your order card with given sizes… the wide boxes are the shutter panels. the thinner boxes are the fixing frames AND hardware.
But the basics to fitting are as follows:
- Open boxes for a given room (if using a knife be careful not to slice the shutter)
- In the batten box you will have frames, and a small box of hardware, the frames are marked top bottom left right, place on a protected floor in relevant positions
- In the hardware box there are plastic blocks, these fit in the allocated slots on the back of the frames (round edge in first) and join the frames together
- The panels with mouse hole at the top will fit within these frames, and you secure the panels on the frame using the hinge pins in the hardware box
- With maybe the help of a second pair of hands offer the frame and panels on to the given window (you can miss Step 4 and just offer the frame with no panels to the recess then attach the panels BUT because adjustment will normally be required with the frame do NOT secure frames to the window or recess.)
- Adjust frames and panels until they all line up
- Fix / screw the frames into window or recess making sure the tightening of the screw does not alter the position that you have set where the shutters are lines up
- Once all looking good add insert strips /cover optional
- Fill any gaps due to crooked window with mastic Optional step 5. If when you offer shutters to an inside recess they are too tight ,the frames will need to be taken apart and plained / scribed to the correct shape (please, bare in mind that we have made the shutter and frame the size that you have asked us to make it , and as frustrating as it might be that you have to plain the shutters in, we cannot be held responsible for an out of shape window)
When supplying a custom made product to DIY enthusiasts, we realise that measure and fitting mistakes can happen and therefore, we cannot be held responsible for this but if you should badly plain a fixing frame or break an insert strip we will have stock of such items that you’ll be able to order from us and it won’t take 8 plus weeks to get to you.
INCIDENTAL SPARE ORDERS
Note if when scribing or plaining fixing battens you cause damage, then simple length (one size only) of 2.2m can be ordered paid for and sent by return. Should you break an insert then simple lengths (one size only) of 2.2 m can be ordered paid for and sent by return (please note that cutting down and mitreing of these spares will be needed to be done by customer)
Sadly, breakages of panels or mismeasures we have to order from supplier and this will be charged for in full and treated as a new order with the relevant time scales.
